Privacy Policy

1. Information We Collect

Punjab State Lottery collects personal information to process ticket purchases, verify winners, and improve our services. This information may include:

Full name and contact details (phone, email, address)
Government-issued ID proof (for prize claims)
Bank account details (for prize disbursement)
Purchase history and preferences

2. How We Use Your Information

Your personal information is used for the following purposes:

Processing ticket purchases and prize claims
Verifying winner eligibility
Communicating lottery results and promotions
Improving our services and preventing fraud
Complying with legal and regulatory requirements

3. Data Security

We implement appropriate security measures to protect your personal information:

Secure servers with encryption
Restricted access to personal data
Regular security audits

4. Information Sharing

We do not sell your personal information. We may share information with:

Government authorities as required by law
Banks for prize disbursement
Auditors for verification purposes
Service providers under strict confidentiality agreements

5. Winner Publicity

By claiming a prize, winners agree to the use of their name, photograph, and prize details for promotional purposes, unless prohibited by law.

6. Your Rights

You have the right to:

Access your personal information
Request correction of inaccurate data
Opt-out of marketing communications
Request deletion of data, subject to legal requirements

7. Changes to This Policy

We may update this Privacy Policy periodically. The updated version will be posted on our website with the effective date.